Refund policy

Return & Refund Policy

Last Updated: August 7, 2026

All Sales Are Final.

Zombe TCG does not accept returns, exchanges, or cancellations for any reason. All purchases made through our website are final at the time of checkout.

By completing a purchase on our site, you acknowledge and agree to this policy.

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No Returns
We do not accept returns under any circumstances. Please review all product listings, photos, and condition descriptions carefully before purchasing.

No Cancellations
Orders cannot be cancelled once placed. Please ensure your order is correct before completing checkout.

No Exchanges
We do not offer product exchanges.

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Damaged or Lost Packages
While we do not accept returns, if your order arrives damaged due to a carrier issue or is lost in transit, contact us at support@zombetcg.com within 7 days of the expected delivery date with photos and your order number. We will file a claim with the carrier on your behalf. Resolution is subject to carrier claim approval and is not guaranteed.

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Questions Before You Buy
If you have any questions about a product's condition, authenticity, or details before purchasing, contact us at support@zombetcg.com and we will respond within 24 hours on business days.

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Contact
support@zombetcg.com